Mission Statement-: Provide the best service in the industry. Remembering the importance of every customer and treating them professionally. Hiring top quality employees and providing them with a great work environment, resulting in happy employees,  leading to happy customers. 

Sapphire Office Solutions goals:

• Customer Service: Sapphire Office Solutions inspiration is to provide outstanding customer service, not just advertise it.
• Service – provide service on all equipment beyond the customers’ expectations.
• Answers: Our team of employees is dedicated to resolve problems, rather than ignore them.
• We care: We don't just gain customers, we develop relationships
• Technology: Sapphire Office Solutions is on the cutting edge of technology, from online service calls and supplies to the “Paperless” office.

Sapphire Office Solutions is aligned with all the “leaders” in the industry so we can provide the “correct” solution for our customers, not what “one” manufacture forces you to sell.

Manufacturers:

Business Technologies Inc. – Color Copier Leader

Sharp USA – Open Archetecure innovator, linking your copiers to your network

Kyocera – The HP replacement, low cost toners, for high volume printers

Okidata – The new Color Printer leader

Muratec – Fax and Multifunction manufacture of the year (4 years in a row)

Docstar  - Total Document Storage

PHSI – The Purest Water Possible

Business Solutions U.S.A., Inc (KMBS) brings together the strengths of its two founding companies, Konica and Minolta. Through the dealer channel, provides Sapphire Office Solutions the essentials of imaging to companies and organizations ranging from small office/home office to workgroups and departments and to large production operations with its technologically advanced line products and services including:

·A complete line of high-speed, high-volume document systems, up to 170 ppm and 1.25 million impressions per month.

·A full line of superior quality color imaging systems for corporate, graphics arts and production environments.

·A wide range of multifunctional workgroup and departmental document systems and facsimile machines with advanced functionality such as network scanning and Internet faxing.

·Software solutions designed to bridge the gap between computers and document systems, offering capabilities from easy scan-to-file to automated document manipulation to total workflow process solutions.

·Desktop monochrome and color laser printing systems.

·Advanced scanning and micrographics systems for document imaging.